Note: Airline Bonds are open for weekend collections
* Timeframes commence only once all documentation has been received and excludes any Customs/Government holds or delays.
Customs Clearance Criteria
4hr Priority Service
Note: Airline Bonds are open for weekend collections
* Timeframes commence only once all documentation has been received and excludes any Customs/Government holds or delays.
Sub Total
$ 150
GST
$ 15
Total
$ 165
Import Duty, GST and Other Charges
Please note that your credit card will only be billed for the above service charges at this time.
It will be re-billed for any calculated additional charges (e.g. Duty, GST & Gov. entry fee) in accordance with our terms and conditions once your customs clearance is completed.
You will also receive a copy of your customs entry/receipt for your reference at this time.
Clearance Timeframes
Clearance timeframes are estimated based on normal business hours (9am-5pm Mon-Fri). If you are lodging outside these hours, clearance timeframes are calculated as commencing from 9am on the next business day.
Air Waybill Number
Your Air Waybill number will usually be 11 digits and is in the top left-hand corner of the Air Waybill. If you can’t locate this number please enter all zeros in this field and our customer service team will contact you if we require any further information.
Australia Post Arrival Notice
Acceptable Commercial Documents
Note: Harsh penalties apply for providing false or misleading information.
eBay Purchases
An eBay or Paypal email receipt that includes the eBay item number for every item purchased.
Purchases from Companies Overseas
Any of the below documents providing they contain the full description, quantity and value of every product in the consignment:
Order confirmation
Purchase order (including evidence of funds transfer)
Arrangement emails (including evidence of funds transfer)
Full commercial invoice
Sales receipt
Note: Email versions of the above documents are acceptable providing they are forwarded as received and include the supplying company’s domain in their email address. (i.e. generic addresses such as Gmail, Yahoo, Hotmail and the like are not acceptable).
Acceptable Evidence of Funds Transfer: Paypal, bank transfers, EFT, credit card or bank account statements, POS register receipts.
Purchases from Individual’s Overseas
Any of the documents listed under Company Purchases above (if available); OR
A Personal Consignment Contents Declaration (download template), which is a signed document stating:
The description, quantity and value of every product in the consignment; (generic descriptions such as “motorcycle engine parts” are NOT acceptable to Customs, all descriptions must be specific for each item in the consignment i.e. “motorcycle carburettor”, “paper gaskets”, “motorcycle engine camshaft”)
The freight price you (or the sender) paid to send the goods to Australia;
The name, address and contact email/phone no. of the sender.
You must also provide evidence of payment documentation to validate your declared values. (i.e. Paypal, bank transfers, EFT, credit card or bank account statements)
Unacceptable Commercial Documents
Generic Paypal receipts which do not list the description, quantity and value of every product in the consignment along with the suppliers address and freight cost.
Summary Paypal receipts for the purchase of multiple products. I.e. $2000 of “Motorcycle Parts” or “Clothing”.
Text or word documents without the suppliers letterhead or contact details.
Any document that doesn’t clearly list the description, quantity and value of the products. i.e. Invoices with only model numbers but not actual product descriptions.
Confirm
By ticking this box you are electronically signing this declaration, therefore it bears the same legal responsibilities (including liability to penalty) as if it were physically signed by yourself.
Note: Making this declaration doesnot immediately result in a duty exemption. The goods still need to be evaluated by our brokers for compliance with all other applicable legislative requirements.
Please Check: The Section of the AUSFTA you selected is NOT a very common section used. Please ensure you have read the explanation information under this section and compared it again the most commonly used section (153YE) before proceeding.
Due to Australia’s heavily protected industries, these goods have extremely stringent manufacturing requirements for compliance, with less than 1% of imported goods meeting these conditions. If you believe your goods may be compliant, then you will need to obtain a Certificate of Origin from your supplier and attach it with your invoice below.
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By ticking this box you are electronically signing this declaration, therefore it bears the same legal responsibilities (including liability to penalty) as if it were physically signed by yourself.
Note: Making this declaration does not immediately result in a duty exemption. The goods still need to be evaluated by our brokers for compliance with all other applicable legislative requirements.
Please Check: The Section of the AUSFTA you selected is NOT a very common section used. Please ensure you have read the explanation information under this section and compared it again the most commonly used section (153YE) before proceeding.
IMPORTANT: Please note that Hotmail, Outlook, Live, Yahoo and MSN email accounts indiscriminately spam/remove emails we send without alerting us or the recipient.
Therefore, please ensure that you either whitelist our domain “ecustomsbroker.com.au” before proceeding OR use an alternative email account.
eCustoms Broker will not be liable for failure of email transmissions to the above accounts or any clearance delays associated with such failures.