Why have my goods been stopped by Customs?

All Personal Effects consignments arriving via FedEx require customs clearance for border security and quarantine assessment.

Any goods in your consignment that don’t meet the criteria of Personal Effects (refer above FAQ) will also be liable for payment of duty and/or GST as per below.

  • Non-PE’s Goods Value < $1,000 = 5% Duty + 10% GST
  • Non-PE’s Goods Value > $1,000 = 5% Duty, 10% GST + $83 Gov. Entry Fee
  • Non-PE’s Goods Value > $10,000 = 5% Duty, 10% GST + $152 Gov. Entry Fee