Can I track my parcel after customs clearance?

Yes. You use the same 13-digit international tracking number to track your consignments
local delivery progress, however this is updated from the origin provider (and occasionally
duplicated in Australia Post tracking) therefore the accuracy of such information is dependent on the origin carrier.

Please Note: Until your consignment physically leaves the Australia Post bond, the international tracking system will NOT change but remain as “Held in Customs” even though we’ve already cleared your consignment. Please refer the “What Happens After Customs Clearance” FAQ for full
information regarding this process and tracking statuses.