Because all personal effects cargo is different,
we tailor the solution to suit your needs.

Importing personal effects can be complicated. With so many legislative variables, trying to get the right information can be frustrating. We understand.

That's why we begin with a No Obligation FREE Consultation with a licenced customs broker.

As your personal broker, our objectives are clear.

  1. To minimise your import costs
  2. To expedite the release of your goods
  3. To exceed your customer service expectations

Everything you need to know.  Straight from the horse's mouth.

As a personal effects broker for the past 18yrs, I'm keenly aware of the task you face in navigating legislative complexity while avoiding the pitfalls.

So we've simplifed the process.

In your initial free consultation, I’ll take the time to:

  • - Discuss your particular circumstances

  • - Answer any questions that you may have

  • - Provide you a tailored No Obligation Free Quote; and

  • - Step-by-step instructions if you wish to proceed

I’m also available anytime during the clearance process and you’re welcome to email or phone me direct on 02 8355 7314 with any concerns you may have.

I look forward to being of assistance to you.

Kind regards,

Greg Park

Senior Customs Broker
Personal Effects Specialist
CLICK TO CALL GREG NOW

eCustoms - The Personal Effects Specialists

Brisbane, Sydney, Melbourne, Adelaide and Perth.

Greg Park

Senior Customs Broker
Personal Effects Specialist
CLICK TO CALL GREG NOW

eCustoms - The Personal Effects Specialists

Brisbane, Sydney, Melbourne, Adelaide and Perth.

Everything you need to know.  Straight from the horse's mouth.

As a personal effects broker for the past 18yrs, I'm keenly aware of the task you face in navigating legislative complexity while avoiding the pitfalls.

So we've simplifed the process.

In your free consultation, I’ll take the time to:

  • - Discuss your specific circumstances

  • - Answer any questions that you may have

  • - Provide you a No Obligation Free Quote; and

  • - Step-by-step instructions to proceed

I’m also available anytime during the clearance process and you’re welcome to email or phone me direct on 02 8355 7314 with any concerns you may have.

I look forward to being of assistance to you.

Kind regards,

Greg Park

Senior Customs Broker
Personal Effects Specialist
CLICK TO CALL GREG NOW

eCustoms - The Personal Effects Specialists

Brisbane, Sydney, Melbourne, Adelaide and Perth.

Fully Licensed Customs Agents

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Corporate: eCustoms Broker is a fully licensed Customs Agent in accordance with Section 183CG of the Customs Act.

Corporate Licence No.: 01829C
ABN: 49 088 615 249

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Personal: Individuals must also be personally licensed to lodge import declarations.

With 18 Yrs experience, you're in safe hands.

My Personal Brokers Licence No.: 01545

Fully Licensed Customs Agents

ALT_TEXT_OF_IMAGE

Corporate: eCustoms Broker is a fully licensed Customs Agent.

Corporate Licence No.: 01829C
ABN: 49 088 615 249

ALT_TEXT_OF_IMAGE

Personal: Individuals must also be personally licensed to lodge import declarations.

My Personal Brokers Licence No.: 01545

Why use eCustoms Personal Effects Brokers?

eCustoms best

18yrs Experience

Ensuring you of the highest possible
industry knowledge and expertise.

Customs Broker fast

Lowest Price Guarantee

If you find a cheaper quote, we'll
beat it by 10%. It's that simple.

Customs Broker best

Personal Service

Your own personal customs broker
assigned to manage your clearance.

Customs Broker save Money

PE's Specialists

As personal effects specialists, you
can be assured of a hassle free import.

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Trusted by Corporations

SuperMe Australia
Watoto
One Steel
AFP
Sydney Uni
Telstra
Swiss Time Machine
Melbourne Uni
Channel Seven
AusJet
Biosensis
Integrated Technology Partners Australia
ANU
Oxford Grammer School
2Eros
Uni of WA
Tyco Water
St John Ambulance
National Measurement Institute
Hard Candy
Integra Health
Creative Activation
Double-Black Off Road
Ramsay Healthcare
United Bioresearch
Jem Pharmaceuticals
Equinoxoz
LeGear

Personal Effects (PE's) Customs Clearance FAQ's

Do I need to pay Duty/GST on my Personal Effects?

No. Duty, GST and Customs Gov. charges are only payable on items that do not fall under the customs definition of "Personal Effects" (refer below).

However there are some exceptions, the most common of which is tobacco and alcohol, being duty/GST payable in all circumstances.

What is the definition of Personal Effects (PE’s)?

Personal Effects are defined as "goods that have been personally owned and used overseas for a period of 12mths or more prior to the owner’s arrival in Australia". This typically covers an arriving person's personal use items, furniture and household goods.

The definition of "owned and used" means the items must be of your ownership and available for your use - if you so chose to use them - in the country of origin.

The following goods are excludded from the definition of "personal effects": Tobacco, Alcohol, Cars, Boats, Caravans, Trailers and Aircraft.

What documents do I need to provide?

You'll need to provide the below:

1) Either your air waybill OR sea waybill

2) Either your invoice OR packing list (including approx. values)

3) An authority to act as agent (template provided)

4) A personal effects declaration (template provided)

5) A copy of the front page of your passport

Can I arrange the clearance before the goods arrive?

Yes. We can pre-clear your consignment as soon as it departs the origin.

The earlier we can initiate clearance proceedings the better, as the Department of Agriculture (Quarantine) document processing timeframes can be lengthy.

Are my goods delivered or do I need to collect?

We can arrange either for you. The broker you speak to will provide you with a quote for delivery if required.

How is Duty/GST calculated on non-PE’s?

In the same manner as commercial goods are (per below). Some concessions may apply depending on the imported products and your broker will assess this at the time of clearance to minimise any duty payable.

  • Non-PE’s Goods Value < $1,000 = 5% Duty + 10% GST
  • Non-PE’s Goods Value > $1,000 = 5% Duty, 10% GST + $88 Gov. Entry Fee
  • Non-PE’s Goods Value > $10,000 = 5% Duty, 10% GST + $190 Gov. Entry Fee
    • Is Quarantine inspection mandatory?

    Yes. The department of Agriculture will direct all personal effects consignments into inspection as used goods potentially pose a biosecurity risk.

    Although inspeciton is mandatory, very rarely are goods directed for any treatment (i.e. fumigation etc.) following inpsection, most are simply released to the importer.

    Your personal effects handled personally

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