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Customs Duty/GST is not payable on Personal Effects, providing they have been owned and used overseers for a
period of 12mth proceeding the owner’s arrival in Australia. Goods less than 12mths old are Duty/GST payable.
*Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. FedEx and Professional Fees exclude GST.
All brokers are not the same. Our job is to
work the legislation in your favour, and
there’s many avenues to do this.
Duty and/or GST exemptions may apply.
We clear over 83% of imports (12mth avg.)
with zero duty and/or GST applicable goods.
*Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. Customs Clearance excludes GST.
All brokers are not the same. Our job is to work the
legislation in your favour, and there’s many avenues.
We clear over 83% of imports (12mth avg.) with zero
duty and/or GST applicable goods.
Airline Air Waybills (Direct Master AWB)
Import Terminal Fee: $0.528/kg (Min $52.80)
Import Document Fee: $53.90
Total Cost: $107.79 (Qantas rates ≤ 100kgs)
Freight Forwarder Air Waybills (Comsolidated)
All freight forwarders have individual pricing,
typically 3-4 times the Airlines fees listed above.
Total Cost: $300-$400 (avg. for ≤ 100kgs)
*Excludes additional classified lines and 1.5% c/card surcharge applicable to all fees. Customs Clearance excludes GST.
For goods valued over AUD
1,000 that have been sent
via the origin country’s
postal system (e.g. USPS).
If you have one of these
consignments you will have
received a 13-digit tracking
number from the sender
and/or a customs letter in
the mail.
Where goods have been
consigned from the origin
either directly with the
airlines or via a freight
forwarder at the origin.
If you have a direct air
freight consignment you will
have received an Air Waybill
from either your supplier or
freight forwarder.
For FedEx shipments that
contain “personal effects”,
which are goods that you’ve
owned and used overseas
for a period of 12mths or
more prior to your arrival in
Australia.
If you have one of these,
FedEx will have notified you
to contact an external broker
to clear your goods.
Customs Duty is calculated as a percentage of the Customs Value (CV) of the imported goods. Depending on the product, the applicable duty rate can be anywhere from 0% to 10%, however the majority of goods attract a 5% duty rate.
Customs GST is calculated at 10% of the Value of the Taxable Import (VoTI). The VoTI is calculated by the addition of the Customs Value (CV) PLUS the Duty PLUS the value of the International Transport and Insurance (T&I).
Yes. The law requires that all goods – whether second hand or new, commercial or private – be subject to the assessment of customs duty and GST and checked for community protection risks.
Yes. The law requires that all goods – whether second hand or new, commercial or private – be subject to the assessment of customs duty and GST and checked for community protection risks.
Duty and/or GST is only collected on imported goods where the value of the goods is above A$1000, OR where the goods include alcohol, tobacco or are prohibited/restricted products. Goods valued above A$1000 must be cleared through Customs by completion of a formal Customs Entry.
If you have received a Customs Notice then the shipper has already advised customs that your goods meet these criteria.
The Customs value of goods imported into Australia is based on the value of the goods as determined by the importers commercial invoice and is typically equivalent to the Australian currency purchase price of the goods.
When the goods are valued at more than AUD$1000 threshold (or if they include alcohol or tobacco products of any value), a Customs value will be determined which is used as the basis for calculating the value of any duty and/or GST.
The Customs value is combined with other items such as customs duty, international transport and insurance costs and, where applicable, Wine Equalisation Tax to produce the value of the taxable importation (VoTI) which is what the GST calculation is based upon.
Once we finalise your clearance, all Customs/Government charges are automatically billed to the same credit card you used online to submit your clearance request.
Tobacco duty rates vary, but the most common rate is $1,076.35*/kg of tobacco content. Molasses Tobacco is deemed to be 100% tobacco by weight, hence if you have 1kg of molasses tobacco that contains only 20% actual tobacco, you will pay $1,076.35 in duty based on a 1kg calculation of tobacco content.
*Quoted rates are indicative and subject to change.
A good customs broker will save you time and money, typically more than you pay them. While it’s not mandatory to use a customs broker to clear your imported goods, in most cases it’s certainly beneficial as outlined below.
SAVINGS: Customs brokers work to ensure you’re paying the least amount of duty/GST that’s legislatively permitted for the specific circumstances of your importation. And there’s many avenues available for us to do this.
For example, over 83% (avg.) of our postal import clients pay less to use us than self-lodgement of a B374 - Import Declaration (N10) – Post form.
TIME: Through electronic customs clearance processing, we facilitate significantly faster customs release timeframes than via manual self-lodgement of an import declaration.
To give you an example, we clear postal consignments in just 3hrs, whereas customs takes 8-10 business days to process self-lodgement documentation.
SIMPLICITY: With a customs broker, you provide your import documentation and they do the rest. With e-customs broker it’s even easier because you can submit all via our online portal in under 5 mins.
Self-lodgement requires you to complete the import declaration yourself, including applying the correct classifications and valuation of the transport/goods based on your particular importing situation.
LIABILITY: Using a customs broker also protects you from the risk of liability for lodging an incorrect N10 import declaration, which can be anything up to a $12,600 strict liability fine.
The bottom line is that if you’re not 100% confident that you clearly understand the legislation and the declaration your making in this regards, then you should use a customs broker.
We apply one of two possible exchange rates depending on whether the goods have already been paid for or not.
At the time of importation, if the importer has not already transferred payment to the overseas supplier for the goods then we use the customs exchange rate, which is the average of the four major banks at the date of valuation (usually exportation date) of the goods from the origin.
If the goods have already been paid for and you provide the payment remittance (e.g. T/T, Paypal Receipt, Credit Card Statement etc.) then we use the exchange rate that you paid for the goods on hence the Duty/GST is calculated based on the actual AUD amount you paid.
Air Freight: Once cleared, you’ll receive a release email including full collection instructions. You simply follow the instructions in the email to collect your goods from the nominated airline bond.
Australia Post: Once you receive the release emails from us, your consignment is “Customs Cleared” and our servers automatically notify Customs of the release. Customs then generates a release report at midnight on the day of clearance and Australia Post is notified on the next business day to deliver your goods.
FedEx: Upon completion of your customs clearance, our servers immediately notify FedEx to dispatch your goods for delivery, which typically occurs on the next business day, providing you’re located within FedEx’s same day delivery zones.
The Air Freight & Postal Specialist Customs Broker
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